- Shipping Policy
Please note that the shipping rates specified in this shipping policy reflect the standard retail rates for our website, and may not reflect special promotions or shipping discounts applied for sales, promotions, and holidays. We make every effort to keep this policy as up to date as possible, but in the event of a difference in rates between what is shown in this policy and what is shown at the time of checkout, the rates shown at checkout will supersede the rates shown in this policy.
Table Of Contents
- Shipping To The Contiguous 48 U.S. States
- Shipping To Alaska, Hawaii, and US Territories
- International Shipping
- Damaged Shipments, Returns & Order Tracking Info
We offer FREE ECONOMY SHIPPING on all orders more than $50.00 that are being shipped to an address in the contiguous 48 states. No coupon or promo code is needed for this special shipping offer. This Free Shipping offer applies to Economy Shipping Service only (not expedited shipping) and to orders shipped to the contiguous 48 states only. Please allow 5 to 8 business days transit for these shipments.
These rates may change at any time in accordance to any ongoing sales or specials. If you have questions about shipping, please contact us at email@example.com.
We offer the following economy shipping options:
- Economy Shipping (5-8 business days) on orders $0 - $4.99: $3.50
- Economy Shipping (5-8 business days) on orders $5 - $6.99: $5.50
- Economy Shipping (5-8 business days) on orders $7 - $49.99: $8.95
- Economy Shipping (5-8 business days) on orders over $50: Free
In addition to economy shipping, we also offer Standard Shipping options:
- Standard Service Shipping (2-5 business days) on orders under $49.99: $11.95
- Standard Service Shipping (2-5 business days) on orders $50 - $99.99: $14.95
- Standard Service Shipping (2-5 business days) on orders $100 - $149.99: $17.95
- Standard Service Shipping (2-5 business days) on orders $150+: $22.95
If you are in a hurry to receive your order we do offer EXPEDITED SHIPPING. Expedited Shipping rates are based on the following schedule. If your order total is over $300, please call for a quote for expedited shipping:
- 3 Day Guaranteed (3 Business Days) on orders under $60: $22.95
- 3 Day Guaranteed (3 Business Days) on orders $60 - $89.99: $29.95
- 3 Day Guaranteed (3 Business Days) on orders above $90: $44.95
- 2 Day Guaranteed (2 Business Days) on orders under $60: $39.95
- 2 Day Guaranteed (2 Business Days) on orders $60 - $89.99: $59.95
- 2 Day Guaranteed (2 Business Days) on orders above $90: $78.95
- 1 Day Guaranteed (1 Business Day) on orders $0 - $60: $106.95
- 1 Day Guaranteed (1 Business Day) on orders $60.01 - $300: $229.95
Please note that expedited shipments are not delivered on Saturday or Sunday. Also, to determine the day of delivery on expedited shipments, do not count the day of shipment.
NOTE: All of the shipping options listed above apply to orders shipped to the contiguous 48 states and not to orders shipped to Alaska, Hawaii, U.S. Territories, Canada or overseas. For information on shipping to Alaska, Hawaii, or international locations, please see below.
Once your order is placed and your payment is processed we will do our best to ship it the same or next business day. NOTE: These two business days are not included in the estimated transit time of your shipment. You will be notified via e-mail when your items ship.
If you are not comfortable with the online payment process and would prefer to have your payment processed through our retail store (via Credit Card, Check, or Money Order); please contact our store Customer Service Number (1-800-205-4332). If you pay via a check or money order, your order will not ship until your check or money order clears our bank, which may take 5-10 business days.
Economy and Ground shipments will be shipped via FedEx Smart Post, FedEx, UPS, or USPS depending upon from where we ship, ultimate destination, package size and weight. We do not require a signature upon delivery for our shipments. If you require a signature for delivery you will need to contact our Customer Service to make arrangements.
We will gladly ship to Alaska, Hawaii, and US Territories provided the size and weight of the item purchased allows us to. Shipping rates to Alaska, Hawaii, and US Territories are based on the following schedule:
- Standard Shipping (3-10 days transit) on orders up to $99.99: $49.95
- Standard Shipping (3-10 days transit) on orders $100 and up: $76.95
For rates to other U.S. territories, please contact us at firstname.lastname@example.org.
We are currently working to expand our international shipping options. If you would like to order from American Expedition, but do not see your country listed below, please contact us at email@example.com.
We have set some international rates to allow for the expansion of our shipping options.
- Canada Economy (1-2 weeks) under $30: $39.99
- Canada Economy (1-2 Weeks) $30-$79.99: $59.99
- Canada Economy (1-2 weeks) $80-$500: $89.99
- Canada Expedited under $40 (3-8 days): $69.99
- Canada Expedited ($40-$60) (3-8 Days): $79.99
- Canada Expedited ($60-$90) (3-8 Days): $89.99
- Canada Expedited ($90-$250) (3-8 Days): $129.99
- Canada Expedited ($250.01-$500) (3-8 Days): $169.99
For Albania, Andorra, Armenia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Republic of Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, and the United Kingdom.
- Europe Economy (6-10 Days) Under $26: $39.99
- Europe Economy (6-10 Days) $26-$59.99: $59.99
- Europe Economy (6-10 Days) $60-$89.99: $79.99
- Europe Economy (6-10 Days) $90-$109.99: $99.99
- Europe Economy (6-10 Days) $110-$350: $129.99
- Japan Shipping (1-2 weeks) Under $40: $39.99
- Japan Shipping (1-2 weeks) $40-$69.99: $69.99
- Japan Shipping (1-2 weeks) $70-$109.99: $99.99
- Japan Shipping (1-2 weeks) $110.01-$300: $169.99
- Australia/New Zealand Economy (2-3 Weeks) under $25: $34.99
- Australia/New Zealand Economy (2-3 weeks) $25-$60: $69.99
- Australia/New Zealand Economy (2-3 weeks) $60.01-$109.99: $99.99
- Australia/New Zealand Economy (2-3 weeks) $110-$500: $139.99
- Brazil Shipping (3-4 weeks) Under $26: $39.99
- Brazil Shipping (3-4 Weeks) $26-$59.99: $59.99
- Brazil Shipping (3-4 Weeks) $60-$89.99: $79.99
- Brazil Shipping (3-4 Weeks) $90.00-$109.99: $99.99
- Brazil Shipping (3-4 Weeks) $110.01-$250: $129.99
Please note that for products shipped internationally, some manufacturer warranties may not be valid, products which use electricity may not meet destination country standards and regulations, some manufacturer service options may not be available; safety warnings, manuals, and instructions may not be written in the language of the destination country, and some products may not be able to be lawfully imported into the destination country. It is the customer's responsibility to make sure that the product may be imported into the destination country. If an order is placed and we discover that legal limitations exist, American Expedition reserves the right to refund the purchase and cancel the order.
When shipping internationally, the customer is the importer of record and must comply with all laws and regulations of the destination country. Orders may be subject to import taxes, customs duties, and fees by the destination country. These extra taxes, duties, and fees are the responsibility of the customer. Additionally, charges for customs clearance will be the responsibility of the customer. Contact your local customs office for information about charges and possible delays. Due to the unpredictability of delays by customs and international shipping providers, we are unable to estimate shipping times for international orders that we do not ship to on a regular basis.
We do our best to carefully pack each order to avoid any damage that may occur in transit. If your product was damaged in shipment, please email us at firstname.lastname@example.org or call us immediately. Please include a picture if you e-mail us. It is very important for you to keep the original packaging. We will replace any damaged item at no cost to you and handle the return of the damaged product. If you would like to return your product for any other reason, please return in original packaging and packing slip to: American Expedition, Attn: Returns/Wendi Swoboda, 7 Cedar Ct., Union, MO 63084. Credit for product minus a 20% restocking fee will be issued once the product is received.
All international customers are responsible to pay any and all fess when shipping an item back. (Duties, taxes, brokerage fees etc).
We enter order tracking numbers through our website once the product has shipped, and an e-mail should be sent with this tracking number. Typically orders shipped to the continental U.S. are shipped via FedEx Smart Post or FedEx., and you can find the status of your order by using the number provided in the e-mail. Occasionally we ship via UPS or the United States Postal Service. Shipping provider information should be provided in the e-mail received from us with the tracking information. If you have any questions or concerns, please e-mail us at email@example.com or call us at 1-800-205-4332, and we will work to address your concerns as quickly as possible.